Privacy Policy

At Contemporary Fence Panels, we are dedicated to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to ensure your data is protected.

Information Collection

When you interact with our website, we may collect various types of information, including:

  • Personal Identification Information: Name, email address, and contact details.
  • Demographic Data: Postcode, preferences, and interests.
  • Survey and Offer Data: Responses to surveys and details of offers you engage with.

Additionally, our website utilises cookies to enhance your user experience. For a detailed breakdown of the cookies we use, please refer to our “Cookies Collection” section below.

Use of Information

The information we collect from you is essential for us to:

  • Maintain internal records.
  • Enhance our products and services based on your feedback.
  • Contact you for market research purposes via email, phone, or mail, according to your preferences.
  • Customise our website to better suit your interests.

Data Security

We are committed to ensuring the security of your personal information. To prevent unauthorised access or disclosure, we have implemented robust physical, electronic, and managerial procedures to safeguard the information we collect online.

Cookies Policy

Cookies are small files placed on your device that assist in analysing web traffic and informing you of specific site visits. They enable web applications to respond to you as an individual by tailoring operations to your needs and preferences.We employ traffic log cookies to identify which pages are being utilised, aiding us in web page traffic analysis and website improvement efforts. This information is used solely for statistical analysis purposes and is then removed from our systems.You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, which may limit your experience on our website.

External Links

Our website may include links to external sites. Please be aware that once you use these links, we do not have control over that other website’s privacy practices.

Controlling Your Personal Information

You have the right to restrict the collection or use of your personal information in the following ways:

  • Look for the option to opt-out of direct marketing whenever you are asked to fill in a form on our website.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you can change your mind at any time by contacting us at sales@contemporaryfencepanels.co.uk.

We will not sell, distribute, or lease your personal information to third parties without your permission or unless required by law. You may request details of personal information which we hold about you under the Data Protection Act 1998, for which a small fee may be payable.

Cookies Collection

Below is a list of cookies we collect and their purposes:

  • CART: Associates your shopping cart.
  • CATEGORY_INFO: Speeds up page display by storing category information.
  • COMPARE: Tracks items in your Compare Products list.
  • CURRENCY: Stores your preferred currency.
  • CUSTOMER: Stores an encrypted version of your customer ID.
  • CUSTOMER_AUTH: Indicates if you are currently logged into our store.
  • CUSTOMER_INFO: Stores an encrypted version of your customer group.
  • CUSTOMER_SEGMENT_IDS: Stores your Customer Segment ID.
  • EXTERNAL_NO_CACHE: Indicates whether caching is disabled.
  • FRONTEND: Your session ID on the server.
  • GUEST-VIEW: Allows guests to edit their orders.
  • LAST_CATEGORY: The last category you visited.
  • LAST_PRODUCT: The most recent product you viewed.
  • NEWMESSAGE: Indicates whether a new message has been received.
  • NO_CACHE: Indicates the use of cache is allowed.
  • PERSISTENT_SHOPPING_CART: Links to your cart and viewing history.
  • POLL: The ID of any polls you have recently voted in.
  • RECENTLYCOMPARED: Items you have recently compared.
  • STORE: The store view or language you have selected.
  • USER_ALLOWED_SAVE_COOKIE: Indicates if cookies are allowed by the user.
  • VIEWED_PRODUCT_IDS: The products you have recently viewed.
  • WISHLIST: An encrypted list of products added to your Wishlist.
  • WISHLIST_CNT: The number of items in your Wishlist.

Amendments

We may update this policy periodically to reflect changes in our practices. We encourage you to review this policy regularly for any updates.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at sales@contemporaryfencepanels.co.uk.